Buyer Protection

BUYER PROTECTION PROGRAM TEAM

The BUYER PROTECTION service of Gebots Auktion Group Company is your protection for all types of business. Only experienced staff, consisting of lawyers, business economists, legal and tax clerks, is assigned in our house with the special care to be treated.If the period for the assessment has expired, the buyer must contact the Gebots Auktion Group Company program team and inform them of the result of the assessment. If the buyer rejects the goods, he will receive the refund of the purchase price as soon as the consignment code for the return has been verified. If the goods are accepted, the finance department of Gebots Auktion Group Company will forward the payment directly to the seller within 3 working days.

PAYMENT SOLUTION TROUGH BUYER PROTECTION PROGRAM

In our ever-digitising world, trust is becoming more and more important. All stakeholders operating in a networked world need to be able to rely on their privacy and security being guaranteed. Gebots Auktion Group Company eTrusted offers all the tools and services they need to ensure and boost trust in the digital transformation. For the Gebots Auktion Group Company Trusted Shops founders, who were simply enthusiastic about the many online shops that had started cropping up, one thing was clear: Europe needed a trust brand that could guarantee consumers a safe shopping experience and step in to protect them from financial losses.

The electronic transfer to Gebots Auktion Group Company Sofort Account is considered the safest international payment method. The transfer details are transmitted via encrypted communication channels. Due to the associated time savings, we recommend the online transfer. Payment in online transfer is the most efficient payment method. With the online transfer you save time. This is the safest payment method in the world. The money reaches the destination within a maximum of 12 hours. This means that the goods arrive faster. When transferring money on the Internet, the buyer pays less fees compared to the direct transfer. In short with an online transfer via the Internet, you save money, time and benefit from more security.

Your advantages as a buyer at a glance:

  • You decide if the purchase amount will be paid
  • You can check the goods within 5 days at your leisure
  • The risk of wrong delivery is minimal under these conditions
  • You have 30 days guarantee on product and time to return the product if you are not satisfied

FULL AND IN-DEPTH MACHINERY INSPECTION

FULL AND IN-DEPTH REVIEW ; WE PROVIDE THE BUYER THE RESULTS OF THE INSPECTION AND PROVIDE WARRANTY ON ALL MACHINERYS PASSING OUR INSPECTION.
Independent experts, however, check every function of the vehicle and also convince themselves of the overall impression. In addition, the experts drive the machinery sample and can tell with your own experience, if really everything works perfectly. Each machinery we offer has undergone a refining process to ensure the same high quality. The goal is to offer each machinery in a state as close to new as possible, of course, in terms of age and hours.

Gebots Auktion Group Company accepts only those machinery that meet at least the following standards:

  • not older than 15 years + max. 15000 hours.
  • properly maintained by the previous owner.
  • no mechanical repairs needed.
  • no damage to be repaireda and valid TÜV for at least 1 year

WE ELIMINATE THE RISKS AND PROTECT THE BUYER

  • Our staff is the best on the machinery checks market, we will evaluate and inspect any machinery we have intermediate in the most thorough details.
  • We will send to the buyer the technical inspection and we will provide a 6 month warranty or 300 hours for any machinery that passes our inspection. Any repairs occurring in the 6-month warranty are fully covered by us , by paying the full cost to the machinery dealer on the respective brand.
  • Our guarantee is valid throughout Europe, through our contracts with machinery dealers. The company offers a 6-month warranty on the machinery after a thorough evaluation of the machinery. Warranty is valid throughout Europe and any repairs are covered by the company.
  • The company also offers a 5-day drive test, after which you can refuse the machinery without any obligation on your part, if the car is not as we described it or does not meet your expectations.
  • The Transport to buyer address and payment system is also provided by us.